What changed

You can now use Workflow Canvas in EveryCatch to see one workflow and its linked workflows together on a single connected map. This helps you follow how your automations relate to each other and how they create a complete end-to-end process.

Why this matters

Many of your customer processes move through several workflows in sequence. For example, one workflow might add a tag that triggers another workflow, or it might directly add a contact into a follow-up workflow. When you can view those workflows side by side in context, you can understand each handoff, find gaps, and troubleshoot issues with more confidence.

How it works

Go to Automation > Workflows > Workflow Maps, choose a workflow, then open Linked workflows to see how it connects to others in your account.

Explore the connected workflows: Review all workflows linked to the one you selected, including those stored in different folders, so you can see the whole chain.
Follow the handoffs: Trace connections that come from shared assets (like forms, calendars, or tags) or from direct workflow actions that move contacts into other workflows.
Inspect the sequence: View the related workflows together to understand the order they run in and how your automation path is structured.
Investigate a dependency: Use the map’s asset-usage details to quickly find which triggers or actions are using a shared asset and how that affects the process.
Open the builder when needed: Jump straight into any workflow from the map to edit its steps, update logic, or refine timing.

Common use cases

Understand how your lead capture, qualification, and follow-up workflows connect and where each stage begins and ends.
Review the full path from booking workflows into reminder sequences and post-appointment follow-up workflows.
Walk through a multi-workflow process with a teammate or client when you are handing over setup or explaining how an automation path works.

Additional notes

Workflow Maps gives you a high-level account overview of how workflows connect. Workflow Canvas focuses on the detailed sequence of linked workflows around the one you select.
Connections in the map show how your automations are configured to run. To review what happened for a specific person, use contact journeys to see that contact’s execution history.
You can only change workflow steps in the workflow builder itself, so use the map to find what you need, then open the builder to edit.
Launch access: at launch, Workflow Maps is available only to agency users and agency admins in EveryCatch.