Anti-Spam Policy

Customers using EveryCatch services agree to send messages, including SMS, WhatsApp, and commercial email, only to recipients who have explicitly opted in to receive them. Sending unsolicited messages, including spam, junk mail, or bulk email, via the EveryCatch platform is strictly prohibited.

EveryCatch does not buy, sell, rent, or licence contact lists, including email addresses or phone numbers, and does not permit customers to use contact data that has been purchased, scraped, or obtained without clear, recipient-specific consent. Use of such data violates this policy and may result in suspension or termination of service access.

Customers must ensure that all recipients have expressly opted in to receive messages via the specific communication channels being used. Consent for one channel does not constitute consent for another.

Should any regulatory body or industry authority publish a list of addresses or numbers, such as a "do not contact" or "recycled numbers" list, EveryCatch reserves the right to block messages from being sent to those contacts. However, it is the customer's sole responsibility to comply with relevant laws and guidelines and to refrain from messaging prohibited or outdated contacts.

Customers may not use the following types of contact data on the EveryCatch platform:

• Rented or traded lists
• Third-party acquired contacts
• Email append data
• Contacts sourced from opt-out-only mechanisms

For any opt-in list used through EveryCatch services, customers must be able to provide clear documentation of consent. This documentation must include:

• The original source of the contact
• The opt-in method used
• Date and time of sign-up
• IP address at time of opt-in
• Originating website or page
• Any disclosures shown during the sign-up process
• The language used to obtain consent
• Any additional data collected at time of opt-in

EveryCatch reserves the right to audit customer lists and campaigns to verify compliance with this policy.

All emails sent through EveryCatch must include an active and visible unsubscribe link. Removing or disabling the opt-out functionality in marketing emails is a direct violation of this policy.

Violations of this Anti-Spam Policy may result in one or more of the following actions:

• Requirement to complete a permission pass for affected lists
• Temporary suspension of messaging functionality
• Permanent termination of account access

EveryCatch shall not be held responsible for blocking or failing to block communications that violate applicable laws or this policy. Compliance responsibility rests with the customer.