Communication

Two-Way SMS

Full two-way SMS conversations managed from a single unified inbox — with complete contact history and team access.

Home Features Two-Way SMS
98% SMS open rate. No other channel comes close.
PAYG pricing

SMS works because it gets read

Email sits unread. Phone calls go unanswered. SMS lands in a pocket and gets opened within minutes. For service business enquiries, follow-up, and appointment reminders, it's the most reliable channel available.

EveryCatch manages SMS as a two-way conversation — not just outbound blasts. Every message thread is tracked per contact, visible to the whole team, and available alongside every other channel in the same inbox. AI handles routine exchanges automatically; humans step in when needed.

Pricing is PAYG — you pay only for messages sent. There's no monthly add-on fee for SMS access.

Every SMS thread, in one place

1

Messages land in a unified inbox

All inbound SMS from any contact appear in the same inbox as WhatsApp messages, web chat conversations, and other channels. Nothing gets siloed.

2

AI responds to routine messages

Enquiries, booking requests, and FAQs are handled automatically. The AI uses your knowledge base to give accurate, relevant replies — no generic responses.

3

Human team picks up when needed

Any team member can see the full conversation history and step in. When a human takes over, the AI pauses — no crossed messages or accidental auto-replies.

4

Every message logged against the contact

The full SMS history is part of the contact record in your CRM — alongside calls, emails, appointments, and any other interaction.

What's included

Unified inbox

SMS sits alongside all other channel conversations — one place to manage everything.

Team access

Multiple team members can view and respond from the same inbox — with visibility of who's handling what.

AI + human

Routine exchanges handled automatically; human takeover available at any point without disrupting the thread.

Full conversation history

Every SMS is stored against the contact record permanently. Nothing lost when a conversation goes quiet.

PAYG pricing

No monthly fee for SMS access. Pay per message sent — only when you use it.

Automation triggers

SMS replies can trigger workflows — a response with a keyword, a confirmed appointment, or a sentiment-based follow-up.

The channel your prospects actually respond to

Book a discovery call and we'll show you how two-way SMS fits into your enquiry and follow-up process.

Book a free discovery call 30 to 45 minutes. No obligation.