Communication

WhatsApp Business

Connect your WhatsApp Business number to EveryCatch and manage every conversation alongside all your other channels — with AI responding automatically.

Home Features WhatsApp Business
2.5B active WhatsApp users worldwide. For many UK prospects, it's their preferred contact channel.
PAYG pricing

WhatsApp is where a significant portion of your prospects prefer to communicate

For a growing number of service business prospects — particularly in trades, healthcare, and home services — WhatsApp is the default messaging app. If your business doesn't have a WhatsApp presence, those enquiries go to whoever does.

EveryCatch connects your WhatsApp Business number to the full platform. AI responds to WhatsApp enquiries within 60 seconds, manages the conversation, and books appointments. Human team members can step in at any point — from the same inbox they use for SMS and every other channel.

All WhatsApp activity is logged against the contact record. Conversations don't exist in a separate app that only one person has access to.

WhatsApp, managed like every other channel

1

WhatsApp Business number connected

Your WhatsApp Business number is linked to the EveryCatch platform. Inbound messages from that number feed into the unified inbox immediately.

2

AI responds within 60 seconds

Speed-to-Lead handles WhatsApp enquiries the same way it handles SMS and web chat. The AI reads the message, responds relevantly, and continues the conversation.

3

Human team can join any conversation

Any team member with inbox access can see the WhatsApp conversation history and respond directly. The AI pauses when a human takes over.

4

Activity logged against contact record

All WhatsApp messages are stored in the contact's record in the CRM — visible alongside SMS, email, and calls. One complete picture of every customer relationship.

What's included

WhatsApp Business API

Uses the official WhatsApp Business API — compliant, reliable, and able to send at scale.

AI response

Speed-to-Lead handles WhatsApp enquiries automatically — same 60-second response time as other channels.

Unified inbox

WhatsApp conversations managed from the same inbox as SMS, web chat, and other channels.

Human handoff

Team members can step into any conversation from the inbox. AI pauses automatically during human-managed threads.

CRM logging

Every WhatsApp message stored against the contact record — permanently, alongside all other interaction history.

PAYG pricing

WhatsApp messages charged at PAYG rates — you pay only for what you send.

Add WhatsApp to your enquiry system

Book a discovery call and we'll show you how WhatsApp fits into your EveryCatch setup alongside your other channels.

Book a free discovery call 30 to 45 minutes. No obligation.