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    Lead Capture

    Web Chat

    EveryCatch Web Chat captures and responds to website visitors day or night — with AI that qualifies leads and books appointments without any manual effort.

    Home › Features › Web Chat
    24/7 Website visitors engaged the moment they land, any time of day
    No visitor leaves unanswered

    Most website visitors never get a reply

    A website chat widget that only works during office hours — or worse, one nobody is watching — is effectively decoration. Visitors who want an answer right away close the tab and move to the next search result.

    Web Chat puts an AI behind the widget instead of a queue. It greets visitors, answers questions from your knowledge base, and can check availability and book an appointment directly, all without a team member needing to be at a keyboard.

    Conversations that need a human are flagged and handed off cleanly, so nothing the AI can't resolve gets lost.

    From website visit to booked appointment

    1

    A visitor opens the chat widget

    The widget sits on your site around the clock, ready the instant someone has a question rather than waiting for them to find a contact form.

    2

    The AI responds using your knowledge base

    Questions about services, pricing, and availability are answered from information you've provided — not a generic script.

    3

    The lead is qualified and an appointment offered

    If the conversation points to a genuine enquiry, the AI checks your calendar and offers times directly in the chat.

    4

    Everything is saved to the contact record

    The full conversation, any booking, and the visitor's details are logged automatically — ready for your team to pick up if needed.

    What's included

    Always on

    Active 24/7/365 — no office-hours gap between when a visitor arrives and when someone replies.

    Knowledge base answers

    Trained on your services, pricing, and FAQs, so replies are accurate rather than generic.

    Calendar booking in-chat

    Checks real availability and confirms appointments without the visitor leaving the conversation.

    Lead qualification

    The AI distinguishes a genuine enquiry from a casual browse and routes each one accordingly.

    Human handoff

    Conversations that need a person are flagged clearly, with the full chat history attached.

    CRM logging

    Every chat is saved against the contact record automatically — searchable later by any team member.

    Turn website visitors into booked appointments

    Book a free discovery call and we'll show you how Web Chat would work on your actual site and services.

    Book a free discovery call 30 minutes. No obligation.