Solutions — Trades & Home Services

Built for trades and home service businesses

You're on a job when the phone rings. You're driving between sites when a lead fills in your contact form. EveryCatch handles those moments so you stop losing work you never even knew you had.

Home Solutions Trades & Home Services
78% of service business leads go to the first company that responds — not the cheapest or most experienced
24/7 AI response

You can't answer the phone when you're under a sink.

Trades and home service businesses run on word of mouth and online enquiries. The online enquiries are the problem. A potential customer submits a contact form, sends a message, or calls and gets voicemail. By the time you're free to respond, they've already booked someone else.

EveryCatch responds to every new enquiry automatically within 60 seconds, whether you're on a job, driving, or it's 11pm on a Sunday. It asks qualifying questions, collects the job details, and books the appointment into your calendar without you touching a single message.

You show up to a confirmed appointment rather than chasing back and forth for three days to pin down a time. The lead doesn't go cold. The job doesn't go to a competitor.

The gaps you probably recognise

These aren't unusual problems. They're the standard experience for most trades businesses running without a dedicated office team.

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Missed calls while on site

You're two floors up or elbow-deep in a job. The phone rings, goes to voicemail, and the customer moves on before you can ring back.

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Overnight and weekend enquiries

Someone has a leak on a Friday evening and searches for help. They fill in your form. You see it Monday morning. They've already called three other companies.

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Quote follow-up falling through the cracks

You sent a quote two weeks ago. You meant to follow up. You haven't. The customer hired someone else last week.

Reviews not being requested

You do good work. Customers are happy. But asking for a review feels awkward, so most jobs end without one — while competitors with worse work are outranking you on Google.

From enquiry to booked job — without touching your phone

1

New enquiry arrives — EveryCatch responds in under 60 seconds

Whether it's a web form submission, a Facebook message, a missed call, or a web chat, the AI sends an immediate acknowledgement and starts collecting job details: what's the work, where is the property, what's the best time. This happens at any hour — including evenings, weekends, and bank holidays.

2

AI books the site visit or estimate call into your calendar

Once the basics are confirmed, the AI finds a time that works for both the customer and your availability — and books it directly. No back-and-forth over WhatsApp. No "I'll get back to you." The appointment lands in your calendar.

3

Quote moves through your pipeline automatically

After the visit, the job moves into your WinLane pipeline — quote sent, awaiting decision, work booked. Move a contact to "Quote Sent" and a follow-up sequence fires automatically after 48 hours if there's been no reply.

4

Review request sent automatically after the job is done

ReputationRocket monitors recent conversations. Once the job closes with positive sentiment, it sends a Google review request automatically. If there's been a complaint or negative exchange, the request is held back to protect your rating.

What's doing the work

Speed-to-Lead

AI responds to every new enquiry within 60 seconds, across SMS, WhatsApp, web chat, and social. You never miss a lead to a slow response again.

Missed Call Text-Back

When a call goes unanswered, the system immediately texts the caller to start a conversation. The lead doesn't go cold just because you couldn't pick up.

Easy Booking

AI handles the scheduling conversation and books the site visit or call directly into your calendar. No diary management, no missed appointment slots.

WinLane pipeline

Visual pipeline for every job opportunity. Quote sent, follow-up pending, job confirmed. Manual moves can trigger automated follow-up sequences so nothing gets forgotten.

ReputationRocket

Automated review requests after completed jobs, with sentiment detection. Good jobs get reviewed. Problem jobs don't generate a premature review request.

Out-of-hours AI

The AI works evenings, weekends, and bank holidays. Emergency plumbing enquiry at 9pm on a Saturday? It's handled — and booked — before you wake up Monday morning.

Stop losing jobs to a slow response.

Book a discovery call and we'll show you how EveryCatch works specifically for trades and home service businesses — including how the AI handles the job details conversation.

Book a free discovery call 30 to 45 minutes. No obligation.