Legal

Privacy Policy

Last reviewed: May 2026

How we collect, use, and protect your personal information when you use EveryCatch.

01

Overview

EveryCatch Ltd prioritises and respects your privacy. This policy explains how we collect, use, and safeguard your personal and non-personal information when you use our website and associated products and services. It also explains how we handle personal and client data.

By engaging with our site and services, you consent to the practices described in this policy.

We retain the right to revise this policy. Significant changes will be communicated by email or prominently displayed on our site. Continued use after any such changes signifies your acceptance of the updated policy.

02

Information we collect

We gather two primary types of information about our users:

Personally Identifiable Information (PII) encompasses personal details such as your name, email address, mailing address, contact numbers, and other identifying information that you voluntarily provide during account creation, purchases, or other interactions with our site.

Aggregate information does not identify individuals. It is assembled based on your interactions with our site and includes data such as website URLs, browser type, IP addresses, and referral sources.

03

How we use your information

We collect PII only when voluntarily provided by you. This data is used to deliver products or services, improve our services, analyse site usage, and tailor content and layout. Non-identifying information is used for statistical analysis and diagnosing technical issues.

04

Cookies

Cookies are small text files that enhance and personalise your user experience. We use cookies to collect aggregate data about user preferences and site usage patterns, and to store certain preferences to facilitate a smoother experience. You can manage and configure cookie preferences through your browser settings.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email address. We may then send communications and marketing to these email addresses.

You may opt out of receiving this advertising by visiting https://app.retention.com/optout

05

Sharing your data

We do not sell, trade, or rent your PII to external parties. However, some product and service offerings are made possible through partnerships with third parties ("Service Partners"). For the purpose of delivering products or services, we may share PII with them. We advocate for our Service Partners to uphold robust privacy policies.

06

Your rights

You have the right to access and amend your PII at any time. You can manage your personal information in your account settings. If we have sent you informative emails about new products or services, you can opt out of these communications at any time. You can also control cookie preferences by adjusting settings in your browser.

07

Security

We adhere to industry-standard security measures to safeguard your PII. While we diligently strive for security, no online transmission can be guaranteed 100% secure. We strongly recommend implementing appropriate security measures to protect your own devices.

08

Miscellaneous

You must be at least 18 years old to use this site. By agreeing to this policy, you confirm you are at least 18 years old. We do not knowingly collect, use, or disclose PII about minor visitors.

When personally identifiable information is voluntarily disclosed in discussion forums or other public areas on this site, that information may be collected and used by third parties. Such activities are beyond our control. Please consult our Terms and Conditions for site conduct policies.

09

GDPR

Our clients use EveryCatch to collect and process the personal data of individuals, which may include individuals in the EU and/or the UK. They use the software to manage their marketing lists and campaigns, which involves the processing of personal data belonging to their customers.

For the purposes of the GDPR and UK GDPR, EveryCatch acts as a processor of the personal data of data subjects. The controller is either our client, or the customers of our client. We only process such personal data in accordance with the instructions of our client and in compliance with our obligations as a processor.

We ensure that a data processing agreement is entered into between us and each client to ensure that appropriate safeguards are in place.

10

Contact us

If you have any questions, concerns, or inquiries about this Privacy Policy, our use of your PII, or our privacy practices, please get in touch.

EveryCatch Ltd
Email: [email protected]
Attn: Privacy Compliance Officer