What one email to a dormant customer list produced for a cleaning company

Published on: 01/07/2026

A domestic cleaning company with 210 past customers and no re-engagement strategy. One email campaign produced more revenue than a month of Google advertising.

Sales & ConversionBusiness Growth & Mindset
What one email to a dormant customer list produced for a cleaning company

What happened when a plumbing company stopped missing evening enquiries

Published on: 17/06/2026

A three-engineer plumbing company in Manchester was responding to around two-thirds of its monthly enquiries. Here is what happened when the other third…

Sales & ConversionBusiness Growth & Mindset
What happened when a plumbing company stopped missing evening enquiries

What adding a follow-up sequence did to one kitchen fitter's conversion rate

Published on: 03/06/2026

A kitchen fitting company sending 15 quotes per month and closing 27% of them. Here is what happened when a three-step follow-up sequence was added.

Sales & ConversionBusiness Growth & Mindset
What adding a follow-up sequence did to one kitchen fitter's conversion rate

The Money Leaving Your Business Before You Know it Exists

Published on: 23/05/2026

Invisible revenue loss is the money that leaves a service business before anyone notices it's gone — through missed enquiries, cold leads, and customers who simply don't return. Here's what it looks like and how it accumulates.

Business Growth & Mindset
The Money Leaving Your Business Before You Know it Exists