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    Messaging and Email•2 min read•Published 11/08/2026•Updated 27/09/2026•By EveryCatch

    Dynamic custom values in dashboards and reporting

    You can now insert dynamic custom values into dashboard/report widget conditions and elements using the new {} picker.

    Dynamic custom values in dashboards and reporting

    What changed

    • You can now insert dynamic custom values into dashboard/report widget conditions and elements using the new {} picker.
    • Supported in widget conditions - wherever you enter a text value (e.g. Address, Source field).
    • Supported in dashboard elements - Embed (URL), Title, or Text box.
    • Location fields available: Location Id • Location Name • Email • Phone • Website • Address • City • State • Country • Postal Code • Timezone
    • User fields available: User Id • Email • Phone • Role • Type • First Name • Last Name • Name • Full Name.
    • Custom values - everything you've created under Settings → Custom values is available in the picker, organised by folder.
    • Tokens resolve automatically per account when the dashboard is viewed.

    How it works

    1. Open a dashboard and switch to Edit mode.
    2. Add or edit a widget - go to the Conditions tab. Or add an Element (Embed, Title, or Text box).
    3. Click the {} button next to any text input field.
    4. Browse or search across Location, User, or Custom values.
    5. Select a field - the token is inserted (e.g. {{ location.name }} ).
    6. Save. Switch to View mode - the token resolves to the real value for that location automatically.

    Why it matters

    1. One dashboard for every location - build a single dashboard template and every account sees their own name, address, and data - no duplication needed.
    2. Dynamic embed URLs - insert a location ID or custom value into an embed URL so each location loads their own external report automatically.
    3. Personalised dashboard experience - titles, text boxes adapt per location, making dashboards feel purpose-built for each client.
    4. Faster agency setup - what used to take multiple manual setups now takes one.
    Screenshot 2026-08-11 at 6

    What's Next?

    NA

    Notes

    1. Custom value insertion is available to dashboard editors only.
    2. If a token has no value set for a location, it resolves as blank in view mode.
    3. Location and User system fields are available by default - no setup needed. Custom values require prior setup under Settings → Custom values.
    Screenshot 2026-08-11 at 6
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