Add role badges to your staff for services

Overview

When a service has multiple staff members - e.g., junior and senior stylists, different specialists, varying levels of experience - customers picking from a plain list of names often can't tell who's the best fit.

You can now add a short role tag, like "Lead Therapist" or "Senior Consultant," to each staff member's profile, and it shows up as a badge right where customers choose who to book with - making that choice easier and giving your staff's role more visibility.

What changed

Create reusable badges

Create as many role badges as you need - e.g., Lead Therapist, Senior Consultant, and so on. When assigning a badge to a staff member, every badge you've already created shows up to pick from, so you're not recreating the same tag for each person.

One role tag per staff member

Add a single text-based role badge (up to 30 characters) for each staff member from your staff details settings.

Pick a color for each badge

Each staff role tag can have its own color - so roles are visually distinct at a glance instead of every badge looking the same.

Shown as a badge during staff selection

When a staff member has a tag configured, it appears as a badge on their card during staff selection on the booking widget - styled in a lighter shade of your widget's primary color so it fits your theme without dominating the card.

No empty badges

Staff without a configured tag show no badge or placeholder - their card stays clean.

Updates reflect right away

Edit or remove a badge, and the booking widget reflects the change the next time it loads.

Consistent on desktop and mobile

The badge renders the same way across both desktop and mobile widget layouts.

How to use it

1. Go to Services → Staff. Edit the staff member for whom you would like to add a badge
2. Under the Basic details tab, navigate to the Staff badge dropdown.
3. Add /select a badge for the staff member
4. Save - the tag now shows as a badge next to that staff member during staff selection on your booking widget.

Why this matters

• Helps customers quickly identify the right person to book with when there's more than one staff member to choose from.
• A single, simple tag keeps setup light and easy to scan - no need to build out full staff bios.
• On-brand badge styling keeps the booking experience polished without extra design work on your end.
• Consistent across desktop and mobile views, so the experience doesn't change based on how a customer books.