A sole-director electrical contractor in the South East had three engineers on the books and a business that ran entirely through his phone.
Every morning started with job allocation. He would check what had come in overnight, call each engineer to brief them, and update the schedule. The process took about 90 minutes. The afternoon was supposed to include quote follow-up; he had sent 12 quotes in the previous three weeks and had followed up on none of them. There was no time between jobs to make the calls, and by the time the engineers finished for the day, he was too tired to chase.
Invoicing happened in the evenings, after dinner. He was spending around 12 hours a week on administrative tasks that had nothing to do with the electrical work his business was built to do.
He implemented a CRM with automated job assignment triggered at the point of booking. Each engineer received a job notification with the address, contact, and scope. Post-job follow-up messages went automatically to customers 48 hours after completion. Invoice triggers fired when the engineer marked a job done in the system.
His weekly admin time dropped to three hours.
The nine recovered hours were not spent recovering. He used them for site visits and the quote follow-up calls he had been unable to make. In the three months that followed, he ran three additional surveys per month compared to the same period the previous year. He converted two of those three to paid jobs each month.
At an average job value of £1,200, those two additional jobs per month produced £2,400 in additional monthly revenue. Over 12 months, £28,800. The recovered admin time was the source.
His engineers did not change. His prices did not change. His lead volume did not change. The administrative work now happened without him in the middle of it.
EveryCatch automates job assignment, post-job follow-up, and the triggers that currently require you to be in the middle of them. Book a free discovery call and we will show you what the setup looks like.
