
Improved abandoned checkouts with export, filters & notifications
What changed
Abandoned Checkouts page has been redesigned with the High-Rise UI and new tools to help store owners find, manage, and export abandoned checkout data more efficiently.
- Export CSV: Select individual, multiple, or all records on the current page and export customer, cart, product, activity, and recovery details.
- Search & Filters: Search by customer name or email, and use Add filter to filter by Email Status, Recovery Status, or Date Range.
- Configure Notifications: Quickly access Abandoned Cart Notification Settings from the new CTA.
- Improved Experience: Updated empty states, loading states, pagination, and responsive design.
- Shareable Recovery Link: Open an abandoned checkout to copy and share its checkout URL directly with the customer, helping them quickly return and complete their purchase.
How to use it
- Go to Payments > Orders > Abandoned Checkouts.
- Search or filter the required records.
- Select the checkouts and click Export CSV.
- Use Configure Notifications to manage abandoned cart notifications.
A few details to know
- Export is enabled only after selecting at least one record.
- Select All applies to the current page.
- Exports with more than 5,000 records will be delivered by email.
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Need help with this?
If you'd like help setting this up or want to know what it means for your account, book a quick call and we'll walk you through it.
