Clearer card-on-file & $0 payment handling for calendars

We’ve improved Calendar Payments to clearly separate collecting a card on file from bookings where no payment is required.

What’s changing?

Previously, businesses could configure a $0 payment amount when they wanted to collect a customer’s card details without charging them.

This created an unintended experience: if a booking became free - for example, after applying a 100% discount coupon - customers could still be asked to enter their card details and a $0 transaction could be processed.

We’re separating these two use cases with a dedicated “Collect Card on File” option in Calendar Payment settings.

Collect Card on File

When Collect Card on File is enabled

• Customers will be asked to provide their card details during booking
• Their card will be securely saved for future use
• They will not be charged while booking the appointment
• No payment transaction will be created during booking

This gives businesses an explicit way to collect a card without requiring an upfront payment.

0 and free bookings

When Charge upfront is enabled, payment collection will now depend on the final amount due.

• Final amount > $0 → Collect payment details and process the payment normally
• Configured amount = $0 → Skip card collection and payment entirely
• Coupon reduces the amount to $0 → Skip card collection and payment entirely
• Coupon leaves an amount > $0 → Collect the discounted amount normally

This means customers making a genuinely free booking will no longer be asked for unnecessary payment details or go through a $0 transaction.