Choose your sender for review requests

What changed

You can now choose a default phone number (SMS and WhatsApp) and email address for review requests at the location level. Once you set these defaults, EveryCatch will automatically use your chosen sender details for review requests across:

• Manual review requests
• Campaigns
• Workflows

Why you'll love it

• Build trust by sending review requests from a number or email your customers already recognize.
• Deliver a consistent, branded experience every time you ask for a review.
• Avoid confusion that can happen when the system picks a sender identity for you.
• Make your review requests look more professional and credible.

To set this up, go to Reputation → Settings → Email (Phone/WhatsApp) Review Request, then choose the default phone number and email address you want to use for that location. EveryCatch will then apply these sender details automatically whenever you send review requests from that location.

We would love to hear how this works for you. Share your feedback with the EveryCatch team at [email protected].